If these steps tend not to take care of The problem, the earbuds may very well be defective. You should return them to us, and We'll arrange for any replacement promptly.
Phase two: Examine the earbuds' battery stage using the oraimo audio app. You should note that actual playtime might range according to the type of tunes and volume amount.
When dealing with Moon Rocks, use a dab Instrument, tweezers, or maybe a knife to gently crack them down. Be cautious, since the sticky coating of oil and kief can depart residue. Wash your hands or use Alcoholic beverages wipes if handling with fingers.
When you experience a major deviation through the expected battery lifestyle, the product or service could be faulty. In such instances, be sure to Call us to arrange a alternative at your earliest comfort.
Stage two: Insert the earbud into your charging circumstance and check the indicator light-weight. If it illuminates briefly (around one particular second), the earbud’s battery could be entirely depleted.
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Observe: This feature can not be utilised In the event the charging circumstance’s battery is minimal. If the case’s indicator mild is purple, charge it until the battery level reaches medium or substantial ahead of looking to activate the lights results.
Stage two: Cleanse the charging ports on the two the earbuds and the situation to get rid of any particles that might interfere Along with the connection.
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Action two: Check with the consumer handbook to Identify the specific location in the vicinity of your ear for the extensive region faucet and Keep to the delivered tapping instructions.
Action 1: Make certain that the ability adapter and USB Kind-C cable are securely related. Stage 2: Make an effort to demand a special system utilizing the very same charger and cable. If the other unit also fails to charge, the issue may be While using the charger or cable, and They could must be replaced.
Stage 2: Test the earbuds for particles that might be clogging the speaker holes and cleaning them if needed.
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